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FAQs

You've got questions and we've got answers. Feel free to reach out if you have any other questions about our service or if you'd like to know more about renewable energy.

  • So, carbon neutral delivery?

    Yeah, we're pretty pumped about it. The transportation sector makes up almost 30% of our country's carbon footprint. As ecommerce and the gig economy continue to grow, their environmental impact will become more meaningful. The convenience of living today comes with a cost, and that cost is increasingly a carbon cost.

    We think it's important to curb these emissions without depriving you of the benefits of those services. So we built technology to calculate the carbon footprint of a package being delivered or trip taken and then automatically offset your footprint with renewable energy or a registered carbon offset. And it happens at checkout. You don't have to go to a separate service and plug in your package information or do calculus to figure it out. Press a button when checking out, and that's it; we take care of the rest.

  • How does renewable energy make for carbon-neutral delivery?

    Excellent question, and this concept is really the foundation for what we've built. When you use renewable energy, you are using it in place of traditional generation sources like coal or natural gas. You are preventing the amount of carbon emissions that would have been associated with the equivalent amount of energy produced by traditional means.

    The vehicle that delivered you to your destination, or your package to you, creates a carbon footprint that we can also measure. By knowing how much carbon that trip created we therefore know how much renewable energy would need to be used in the place of traditionally generated energy to equal out your emissions.

  • What if my company doesn't produce emissions from direct-to-consumer transportation?

    We can help you, too! We have experience helping business operate more sustainably in many ways, including by decreasing your scope 2 emissions through the purchase of Renewable Energy Credits or registered carbon offsets. Reach out to set up a conversation.

    For those who are wondering, scope 2 emissions are indirect emissions related to electricity use. Scope 1 emissions are direct emissions from your activities, such as using company vehiclsa and heating/cooling offices. Scope 3 emissions are other indirect emissions from such operations as shipping and business travel.

  • How much does Cloverly cost?

    For companies looking to offer our service to their customers, our app is free to download and typically free to use. In our default mode, the customer gets the option to pay extra to offset the cost of shipping their purchases. The store owner pays nothing.

    For customers, the cost varies depending on the size and weight of the package and the distance it travels. Usually, it's less than a dollar per shipment or trip.

  • Is Cloverly a shipping company?

    No. Using Cloverly doesn't change your shipping methods. We offer a way to calculate the carbon impact of your shipping and purchase instruments to offset that impact. Cloverly can make your existing shipping methods carbon-neutral.

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If we've answered all your questions then it's time to get started! If you've still got something on your mind, you can simply email us at [email protected].